We are looking for a Customer Success Executive to join a rapidly growing EdTech company, winner of 'Best Workplaces' that provides young people with the tools and resources to make informed educational or career choices.
Benefits: 28 days bank holidays, Hybrid working, HealthPlan, Health and fitness allowance, Cycle scheme, Mental health support and Employee Assistance Programme Weekly yoga
A successful and growing Software company in London are seeking a Customer Success Manager to join their team on a permanent basis.
This role will be working alongside the Head of Customer Success and will involve managing the entire lifecycle of a particular segment of Enterprise clients and will shaping the success strategy to build a team and grow from within.
The ideal candidate must have a background and experience working in Sales and Success, and in an international SaaS, Web or Tech company.
As a Salesforce Customer Success Manager, you will play a pivotal role in ensuring the seamless adoption and utilisation of Salesforce solutions among their client base.
Are you an aspiring Salesforce Customer Success Manager, who is looking for an opportunity to bring your recruitment industry knowledge to an organisation that is expanding their operations?
In return for your knowledge and know-how, you'll benefit from working with cutting-edge Salesforce technologies and make a meaningful impact on client success.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.