Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Posted by Source4 Personnel Solutions • £28K/yr to £30K/yr
Responsibilities
Provide exceptional customer service through various channels, ensuring satisfaction every step of the way.
Collaborate with cross-functional teams to understand and meet individual customer requirements, ensuring delivery compliance.
General
Our client is looking for a bilingual (French and English speaking) individual with customer support/order management experience to cover a 12-month fixed term contract.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
Posted by Caresoft Global Ltd • £23.13/hr to £28.03/hr
Our client's is a new global business and is committed to commercial customer productivity.
Our client delivers a work-ready suite of vehicles, products, and services for virtually every vocation, backed by technology, and engineered for uptime.
Joining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
Christmas in Boots is our most exciting time of the year, and it can be very busy, so we'll provide you with all the training and support you need to help you be at your best.You will work in a Boots store and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.
Our client, a leading airline is now recruiting for fully remote basedTravel Customer Engagement Representatives to join their team due to business growth and expansion.
The Travel Customer Engagement Representatives are responsible for assisting clients with new reservations and dealing with any customer services queries processing refunds, handling disruptions, and communicating important information to passengers.
Through all communication channels, including telephone, email, WhatsApp, and social media
Joining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
Christmas in Boots is our most exciting time of the year, and it can be very busy, so we'll provide you with all the training and support you need to help you be at your best.You will work in a Boots store and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.