The ideal candidate will have a passion for customer service, excellent leadership skills, and a proven track record of managing a successful customer service department.
We are seeking a highly motivated and experienced Customer Service Manager or Senior Team Leader to join our amazing client on a 12-month fixed term contract to lead the customer service team.
There will be plenty of process improvements and efficiencies required, enhance the level of customer service they provide as standard make it outstanding, performance management of the team and developing individuals.
As our new Customer Support Manager you'll champion a seamless, customer-centric service model, ensuring our clients find trading with us effortless and satisfying.
Want to become our brand new Customer Support Manager and lead the Commercial Spares and Controls team in delivering top-teir customer experiences nationwide?
You'll join a team dedicated to becoming industry leaders in customer service within the Commercial Spare Parts and Controls sector.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
The Dialler Manager is responsible for managing the operation and optimisation of the auto-dialler systems within the business.
As Ruby Energy continues its exciting growth, we have a brand new role available for a forward thinking Dialler Manager to join our growing team here at our offices in Fleetwood.
This role ensures that the dialler is used efficiently to maximise productivity while maintaining compliance with regulatory requirements and organisational standards.
Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment
The role
As a Customer Service Advisor, you'll be committed to delivering an outstanding level of service.
The Customer Service Advisor will be able to communicate at all levels and provide a first class service to our customers.
Reporting to the Revenue & Sales Operations Manager, the successful candidate will be very proactive and deliver excellent service to the key accounts including Large multi TPI contracts, with a focus on commercial growth and cusomer excellence.
We have an exciting position available here at Ruby Energy for a target driven Key Account Manager to join the team and assist in the development of our high value accounts within our offices in Fleetwood.
Who are we
At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs.
Store Manager Opportunity: lead, inspire, and excel creating amazing value everyday!
As a Store Manager in a dynamic team, you're stepping into more than just a leadership position you're in a pivotal role in shaping the experiences of your team and the customers you serve.