We have recently been recognised for our fantastic business achievements across a number of awards:.
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.
General
Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024
As a Customer Service Advisor, you will play a vital role in providing prompt and accurate support to customers via phone and email, ensuring their needs are met and their questions are answered.
We are looking for team members to support a busy office, delivering exceptional service to valued customers and supporting with administration.
Join a dynamic and customer-focused team with a prestigious organisation as a Customer Service Advisor in the Splott area of Cardiff.
Posted by Clear Choice Recruitment • £24K/yr to £28K/yr
We are currently looking for experienced, customer service executives from a contact centre environment who have ideally worked specifically within insurance or at least within financial services.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth, they are expanding their Cardiff based team.
Opportunity to join a leading financial services business using your expertise in Financial Promotions regulations and broader conduct and compliance to ensure Financial Promotions are compliant and customer-focused.
The role holder will also collaborate with Marketing and Product teams, develop guidance, perform quality assurance, and deliver training as well as making sure you're keeping up to date with developments and best practices in the financial promotions regulatory space.