As a Key Account Manager, you will be responsible for retention and development (growth) of existing customer portfolio (circa 15/20 accounts) by delivering exceptional levels of customer service, this includes engaging with a wide range of internal stakeholders.
You will be expected to create and building a rolling 12-month customer management strategy that ensures the pro-active management of both the commercial and service elements throughout the life of the contractual term.
You will implement strategic campaigns to improve service and grow business revenue for your portfolio and achievement of the core KPI's set out below
They're now looking for an ambitious, customer-led candidate, with commercial acumen and excellent communication skills, to continue to further relationships and build revenue with existing clients.
Our client's broad range of best-in-class supply chain solutions goes beyond software.
Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions.
Reporting to the Customer Excellence Manager, this role will involve working across a variety of contact channels including phone, email, web and social media.
We are looking for a Customer Excellence Co-ordinator who loves working with customers, who enjoys working in a fast paced team and who pride themselves on doing the best they can for each and every customer.
At CTD Tiles, our Customer Excellence Team are committed to the delivery of exceptional customer service.
We are recruiting for a full time Sales Manager or Sales Team Leader looking for their next step, to work in an established independently owned business, heading up a team of debt sales advisors to meet set targets and objectives in a consultative and regulated financial services environment.
Specifically in the B2C debt management space.
This is a fantastic opportunity for an experienced sales team leader or SALES MANAGER looking to further their career in financial services.
Working with a prestigious clothing company based in the Erdington B24 Birmingham Area who are looking for an experienced Customer service Manager to join the team at an exciting time.
Our clients have huge plans for growth and are looking for someone to be a key member of the team during this time.
You will be based at their modern head office working within an enthusiastic well-established team.
Building a world class SaaS business and solving challenges for construction customer service teams, they have big future plans.
Our client is one of the fastest growing property and construction tech companies in the UK.
As part of those plans, our client are growing their team and are now looking for enthusiastic graduates to further promote their suite of Tech solutions.