Posted by Pursuit Resources Group • £60K/yr to £70K/yr
My client is looking for an experienced Senior Engagement Manager with a technical background and solid understanding of enterprise software management.
As a Senior Engagement Manager, you will play a key part in promoting the business, educating customers and supporting sales.
The ideal candidate will have a strong understanding of project portfolio management principles, methodologies and tools.
As a Customer Service Advisor, you will provide a service to inbound customer contacts through multiple communication channels, primarily by telephone and email to make outbound contacts as appropriate to maintain or enhance that service.
Are you devoted to delivering superior customer service with a passion for making a difference?
If that sounds like you, then we have your next new challenge waiting at the West Brom.
To manage a team of customer service agents, ensuring best-in-class service, timely resolution of customer queries, and continuous process improvement, while meeting KPIs and maintaining compliance with regulatory standards.
General
Our major financial services client is seeking a Customer Service Team Manager to lead a team of customer service officers and deliver an exceptional customer experience across multiple contact channels.
The ideal candidate will be an experienced leader with a passion for driving customer service excellence, supporting team development, and ensuring operational efficiency.
Posted by Inc Recruitment Direct • £18K/yr to £25K/yr
Put your sales and customer service skills to good use!
Immediate Availability - Start as a Sales Advisor
Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.