Our client is seeking a strategic, operational and customer-centric leader to join their senior management team as Head of Customer Success ,based in Leeds.
Key Details
Leeds - Office Based.
£50,000 - £60,000 per annum, dependent on experience.
Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.
You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.
My client, a market leading manufacturer with a reputation for excellence is looking for a commercially minded Administrator to join their customer success team.
You will support a team of busy Account/Sales Managers, proactively assisting customers during the sales and installation phase, ensuring that the process is seamless.
This is a challenging role, which will require prioritisation, communication and organisational skills, if you are the sort of person who relishes fresh ideas and a collaborative working style then this is the role for you.
We are looking for a Customer Success Executive based in Bristol, or near, to join a PropTech client of ours, offering a salary up to £32,000 per annum.
The right person for the role will be responsible for managing new clients that need to be onboarded, then continuing the relationships long-term.
If you have experience managing the conveyancing/sales process within property, within mortgages or similar, then this could be a great fit for you.