Deliver comprehensive customer base analysis and insights.
General
In this role, you will be responsible for conducting deep-dive analysis (and reporting when needed) on the customer base, as well as understanding the commercial drivers influencing the client's customer base.
Our client, a leading telecommunications company, is seeking an experienced Analytics Professional to join their Marketing Base Management and Data team.
You will be responsible for driving the implementation of a number of key global research programmes, notably Net Promoter Score, Independent Client First, and Account Health Check, in addition to ad hoc insight activity as required.
This role reports into the Head of Client Satisfaction within WTW Sales Operations.
The focus of the role will be on building business engagement and understanding, managing and delivering research projects, and creating and communicating insightful outputs which drive action.
I am currently working with a leading market research firm specializing in consumer insights and data analysis.
The ideal candidate will be responsible for conducting market research in Latvia, analyzing consumer behavior, and interpreting data to provide valuable insights to our clients.
This role is completely remote and is perfect for anybody looking for flexible hours/days.
I am currently working with a leading market research firm specializing in consumer insights and data analysis.
The ideal candidate will be responsible for conducting market research in the Netherlands, analyzing consumer behavior, and interpreting data to provide valuable insights to our clients.
This role is completely remote and is perfect for anybody looking for flexible hours/days.
Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
Ideally you will have a solid call centre based background and have great/clear communication/telephone based skills and have experience using contact databases.
Posted by Yolk Recruitment Ltd • £46K/yr to £50K/yr
Key Responsibilities
Business partnering / Internal Customers -.
The Opportunity
This organisation is looking for a Market Research Manager to deliver market research that supports the implementation of their 'Inspire and Invest' strategy.
General
Yolk Recruitment Public Sector and Not-for-Profit is proud to be working with a government savings bank, originally established to give people from all walks of life the opportunity to save, regardless of their income.