Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Main Duties
Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.
Our professional and corporate client is recruiting for a Customer Liaison Officer (customer services) to provide essential administrative support from initial customer enquiry to maintenance at a pace, quality and cost which meets customer expectations and business objectives.
Benefits include: 25 days holiday, hybrid working, private healthcare and health cash plan plus much more!
As a Customer Liaison Officer (customer services), you will
My client is currently seeking Customer Liaison Officers to join their Customer Services Team and provide exceptional administrative support and customer service.
Do you have strong administration & customer service skills?
The focus of the role will be dealing with customers making orders and handling everything involved with this from start to finish.
An excellent administrator opportunity has arisen within a well-known international textile brand with offices based close to Stockport.
The main tasks involved will be order processing, checking stock availability, then dealing with the transport and delivery of the product and all the relevant paperwork.
As the oldest number plate manufacturer in the UK, established in 1894, we have a 125-year track record of quality and service customers can rely on.
We remain a family-run business serving customers across the UK and Europe.
Jepson & Co Ltd are one of the largest manufacturers and suppliers of number plates and number plate printing systems in the UK, Ireland, France and Belgium.
The chance to work for a well-established property service company in Birmingham has become available for a Resident Liaison Officer on a permanent basis working 40 hours per week.
This role is offering great career opportunities and a long list of company benefits!