Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Reed in Colchester are delighted to be supporting our local client seeking a dedicated and enthusiastic Customer Service Executive to join their team on a Temporary to Permanent basis.
In this role you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
Key Responsibilities
Liaise closely with customers to ensure best in class customer service.
Provide excellent service and 'contact experience' for the customer within designated set of accounts to meet the customer's pricing, delivery and quality requirements.
A leading online retailer is expanding and seeking two Customer Service Executives to join their team.
If you have a passion for delivering outstanding customer service, enjoy working collaboratively, and are eager to become an expert in a diverse product range, they want to hear from you!
The Customer Service Executive Role
Respond to customer queries via email, telephone, and occasionally face-to-face.
My client, a leading organisation in their field are seeking a Customer Services Executive to join their established team.
This role is offered with a competitive salary and excellent benefits package.
This role is based from my clients' offices in Colchester and due to their location, the successful candidate must hold a full UK driving license with access to their own vehicle.
We are recruiting a Customer Relations Administrator to work for our prestigious, innovative client based in Milton Keynes.
If you are looking for an opportunity to work for a global brand and provide excellent customer service, we would welcome the opportunity to speak with you.