Posted by Santander Consumer Finance • £27K/yr to £29K/yr
SCUK, one of the UK's Leading Motor Finance companies are pleased to share that we are currently looking for a Customer Relations Advisor to join our busy Customer Service team, based in Redhill, Surrey.
In this interesting role you will be responsible for investigating complaints that have been received via written correspondence or that have been escalated from other departments, and ensuring a suitable resolution is achieved for both the customer, and the business.
You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of evidence including call recordings.
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Locations: South London, Aldershot, Reading, Milton Keynes, Oxford and Horley
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
Posted by Lloyd Recruitment Services Ltd • £28K/yr
General
Our client is looking for an individual to join their Relations team, where you will provide administration support to the whole department.
Joining a great team, you will also be rewarded with a competitive salary with excellent benefits package (including a 10% bonus, Private Healthcare, excellent pension contribution), and a focus on employee well-being.
Duties will include
Support the department with any administrative and ad-hoc duties.