The goal is to ensure a high level of customer satisfaction.
We are seeking a dedicated Customer Service Agent to join our clients Sales Support Team within the Customer Support Department.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Key Responsibilities
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
With over 6000 employees, it supports 37 million people in 120 countries.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
With over 6000 employees, it supports 37 million people in 120 countries.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
Posted by Clearline Recruitment Ltd • £27K/yr to £30K/yr
Our client is an esteemed, independent property company with multiple branches across Sussex, renowned for delivering exceptional service and expertise to their large customer base.
They are committed to providing a trusted and local service, utilising their longstanding knowledge and heritage within the Sussex area.
Their teams consist of passionate, local professionals committed to enhancing the communities they serve, actively engaging in endeavours to give back and ensure their towns remain desirable places to live.
We are currently working with an Insurance Broker, who have a great opportunity available to join them as a New Business Account Handler, dealing with commercial clients.
This broker pride themselves on providing a first class working environment, and are extremely proud of the culture they have, where everyone is looked after, and supported .
They feel they can offer excellent work life balance, coupled with genuine career progression opportunities.