An award-winning energy consultancy are looking for a Customer Success Manager to be responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers.
The Customer Success Manager is responsible for defining and delivering the success plan, part of which is to identify the customers' needs and to introduce products and services.
In this role you will drive the highest ROI possible for their products and services to their medium value-based customers.
Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships.
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients.
You will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings.
My client is seeking a passionate individual who would take pride in promoting sustainable waste management practices to help make sure the UK carbon footprint is reduced and protect the environment for future generations.
Your new company
Would you like to join an organisation who are here to make a difference to the environment.
We are seeking a Customer Contact Advisor to join our clients Contact Centre team.
This role is ideal for someone who is passionate about delivering exceptional customer service and is comfortable handling a variety of queries through phone, webchat, or email.
Day-to-day of the role
Engage with customers over the phone, through webchat, or by email, providing personable, empathetic, and knowledgeable support.
Do you have Application Support skills with ERP software, or a similar software product such as dealer management systems, MRP, accounting software, property management solutions, fleet management or construction software, stock control or WMS software, or any other application software?
You will need to understand databases like SQL Server.
A wide salary range is on offer (£25K-£35K) as they will look at candidates with 12 months application support, up to experienced ERP support people.