My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
We are looking to recruit two Customer Service Planners to join our team in Waltham Forest (E4 8TD), based at our Osprey House Hub.
Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.
We have a fantastic opportunity to join ourCustomer Resource Planning Team as a CustomerPlanning Analyst.
We do this by shaping our services around ourcustomer, ensuring we deliver right first time, whilst championingour values of being kind, inclusive, ambitious, responsible, and collaborative.
Our vision at Sovereign Network Group is to have a positive and lasting impact on our customers lives by offering them safe high-quality homes and connectedcommunities.