Posted by Source4 Personnel Solutions • £21K/yr to £29K/yr
Join our client dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
As a Customer Experience Specialist, you will be the voice of our client company, providing unparalleled support and assistance to our valued customers.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
Reporting to the Customer Insight and Improvement Manager, you will support our evolving customer experience strategy.
This is a key role in the Customer Experience team whose main objective is supporting the business to improve the end-to-end experience our customers have.
This is a remote position with the requirement to travel to London once a month.
Can you demonstrate outstanding customer service skills with a genuine desire to go above and beyond?
Do you want to work for a leading brand in the Yoga industry?
About the Company
This e-commerce yoga business is on a mission to support and encourage health and wellbeing through Yoga and mindful movement with their original, ground-breaking, and truly useful products.
Posted by The Workplace Consultancy • £52K/yr to £55K/yr
The client
My client is the business growth and destination agency for London.
They support high-growth businesses to scale and develop London as a destination to attract visitors and events.They are a social enterprise funded by grants, partners and our portfolio of commercial ventures.
General
They operate major London tourism brands, are the founder of London Tech Week and run two award-winning programmes for start-up companies.
Our ultimate objective is to deliver exceptional customer support, ensuring that every interaction leaves customers delighted with their decision to choose us.
What does the End goal look like ?
Our customer support staff are expected to embody patience, courtesy, and kindness in every conversation, ensuring that all inquiries are promptly addressed.
Benefits: PMI, Highly Competitive Pension and Travel discounts
The first thing to highlight here is this role is the first of it's kind within the business, they have spent the last 6 months rebuilding their data reporting and getting the business for a role like this.
Posted by The Workplace Consultancy • £52K/yr to £55K/yr
The client
My client is the business growth and destination agency for London.
They support high-growth businesses to scale and develop London as a destination to attract visitors and events.They are a social enterprise funded by grants, partners and our portfolio of commercial ventures.
General
They operate major London tourism brands, are the founder of London Tech Week and run two award-winning programmes for start-up companies.
Our client is the Nation's most trusted supplier of alternative drinking water.
Due to exceptional growth and increased seasonal demand, they are seeking a motivated and enthusiastic individual to join their team for a fixed-term summer cover role with an immediate start.