Posted by Get Staffed Online Recruitment Limited • £10K/yr to £100K/yr
Are you an experienced leader with a passion for driving excellence and delivering outstanding customer service Our client has a fantastic opportunity for you!
They believe that a strong customer experience is key to building lasting relationships and driving business success.
Our client, a leader in open space management, is seeking a dedicated and motivated Customer Experience Manager to join their team.
Posted by Peoples Partnership • £31K/yr to £41K/yr
About People's Partnership
Imagine a financial adventure where everyone's a winner, fueled by our exceptional service and brought to life by the fantastic individuals who work for us.
At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members.
We champion fairness and simplicity, not profit-chasing.
The Loyalty team at Bunch has the responsibility of the key touchpoints of the customer lifecycle from Welcome calls at onboarding, to offering new services to existing customers, to helping customers 'move house', to renewing agreements, as well as retention of customers that may be looking to cancel their services.
If you excel at handling customer interactions and have a talent for resolving issues, then Bunch is looking for someone like you!
Are you a proactive individual looking to make a significant impact in a dynamic tech-enabled scale-up?
With our client's business in a maturing phase, we are looking for an individual who can support them in devising and establishing foundational processes and tracking that enables growth and innovation in the future.
To reiterate, the below will be delivered jointly with the existing CX Manager.
Below are core duties of the position which will be shared between the two CX Managers.
Posted by Mission 4 Recruitment Ltd • £40K/yr to £45K/yr
You will be responsible for driving excellence in customer interactions, ensuring every customer touchpoint reflects the brand values of quality, precision, and dedication.
This role is integral to enhancing customer satisfaction and loyalty and ensuring high standards of customer service are maintained.
We are looking for an experienced, dynamic, and hands-on Head of Customer Service to lead a busy customer service department.
Our client is a leading flooring specialist who deliver incredible service for anybody and any budget.
The secret to their success is their people.
They are a family where everyone matters, they all work as a team and they try to do the right thing, they are always on the lookout for ways to be better.
Posted by Health Case Management Limited (HCML) • £26K/yr to £27K/yr
The Customer Experience Executive responsibilities will include
Investigate feedback and evaluate evidence to determine a fair resolution for the customer and/or the client.
Work within strict operating timescales and achieve excellent results against our key performance indicators (KPIs)to ensure that we are meeting our obligations.
Converse with complainants, listen to calls, examine documents, and direct specialised subject matter - such as medical reports - to the relevant teams for evaluation and clinical feedback.
Customer Success Executive - £30-£32K - Based out of Manchester (office based)
About the Company
Our client is a dynamic business intelligence platform that helps companies drive revenue, reduce financial risks, and streamline compliance processes.