Posted by Source4 Personnel Solutions • £21K/yr to £29K/yr
As a Customer Experience Specialist, you will be the voice of our client company, providing unparalleled support and assistance to our valued customers.
Join our client dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
This is initially a temporary role with a view to going permanent.
Overall responsibilities and accountabilities include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members.
The main duties of this role are to act as the first point of contact for fault reporting and fault resolution so as to restore service as quickly as possible.
Make daily calls and process orders in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin through range extensions, own brand etc.
Grow and develop our defined portfolio against targets working with other sales staff/Account Managers to achieve maximum potential.
General
If you're ready to work in a team environment alongside talented people who take pride in delivering great results, apply today!
Are you passionate about championing world-renowned brands Ready to take your communication skills to the next level Our client is seeking dynamic individuals like you to help grow their customer base.
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