Posted by VML Enterprise Solutions • £22K/yr to £25K/yr
The opportunity
As part of our team, you will play a crucial role in providing technical support to end-users, ensuring smooth operations, and contributing to the overall efficiency of our IT systems.
We are seeking a dedicated and enthusiastic Junior Support Engineer to join our team.
General
Junior Support Engineer needed to join our team, on a permanent basis, here at VML Enterprise Solutions.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.
Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.
Joining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
Christmas in Boots is our most exciting time of the year, and it can be very busy, so we'll provide you with all the training and support you need to help you be at your best.You will work in a Boots store and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.
Joining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
Christmas in Boots is our most exciting time of the year, and it can be very busy, so we'll provide you with all the training and support you need to help you be at your best.You will work in a Boots store and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.