Our client is a leading flooring specialist who deliver incredible service for anybody and any budget.
The secret to their success is their people.
They are a family where everyone matters, they all work as a team and they try to do the right thing, they are always on the lookout for ways to be better.
Customer Experience Manager / Customer Proposition Manager / Head of Customer Experience / Head of Propositions / Propositions Leads / Digital Proposition Lead
You will be working with the Head of Customer Experience & Proposition who has recently joined the company and wants to move at pace to reshape and refine their customer propositions across the business.
Join us as a Customer Experience Proposition Development Lead within the Customer team and you'll be a big part of this.
We are on the lookout for a proactive and enthusiastic Customer Experience Executive to join our vibrant team.
If you have a passion for customer service and enjoy working in a dynamic, supportive setting, we would love to hear from you.
This role is central to ensuring that our clients receive the highest standard of service, making it an excellent opportunity for someone who thrives in a client-focused environment.
The leading global provider of AI video telematics and connected fleet data is looking for a Customer Experience Administrator to provide comprehensive support to ensure the best possible customer experience.
You will be working with the Customer Experience Team to support the Account Managers, setting them up for success and taking a proactive approach to customer care.
Key Responsibilities
First point of call for visitors & phone calls and emails - ensuring customer service is first class.