We are working with an established Tour Operator who are looking for an experienced Customer Experience Executive to join their Reservations / Customer Service team.
Are you an experienced Travel Consultant?
Are you experienced working remotely and looking for your next homebased role within the Travel Industry?
The leading global provider of AI video telematics and connected fleet data is looking for a Customer Experience Administrator to provide comprehensive support to ensure the best possible customer experience.
You will be working with the Customer Experience Team to support the Account Managers, setting them up for success and taking a proactive approach to customer care.
Key Responsibilities
First point of call for visitors & phone calls and emails - ensuring customer service is first class.
Posted by Lawes Consulting Group • £22K/yr to £32K/yr
Purpose of the role
The role requires dealing with clients over the phone and via e-mail to ensure retention and sales targets are maximised, through the provision of efficient communication & negotiation skills.
The purpose of the role is to provide quotations for New Business and Renewals to assist the Branch and be a referral point for the Assistants.