Posted by Recruitment Solutions (North West) Ltd • £23K/yr to £24K/yr
About the client
Our client is a leading global logistics provider.
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
An exciting opportunity for an enthusiastic individual to join a rapidly growing successful distribution business based in Bordon, for a 9-12 month period to cover maternity as a Customer Service Executive.
If you have are a confident communicator with strong interpersonal skills and the ability to quickly establish rapport and build trust with customers, this role is for you.
Our client offers great benefits including an opportunity to learn and develop in a growing company, working with wonderful people and products.
The role of the customer service executive is key to the success of our business as the first point of contact and could be the first time that our client's customers have had contact with the business.
Salary Range
Up to £25,000 depending on experience.
General
Our wonderful client in Dorking who has doubled the size of the business in the last 18 months and have plans to increase their growth further.
Posted by Parkside Office Professional • £113.58/day
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Are you a visionary leader with a passion for transforming customer experiences?
We are seeking an exceptional Assistant Director of Customer Service and Transformation to lead the creation and operational excellence of a new Customer Experience approach and Customer Hub, for a local authoruty in Surrey.
The Customer Account Rep is the first point of contact for many customers.
The Customer Account Rep will serve as the primary interface responsible for ensuring the most efficient and positive relationship with customers, while enabling level-loading of production and expeditious resolution of customer assertions.
The Customer Account Rep will deliver world-class service and support to the business by responding to customer enquiries, updating the business systems, prepare and deliver quotations, and joining with the planning team to accurately forecast demand.
Posted by Parkside Office Professional • £120/day to £150/day
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.