As part of an ongoing project to bring our contact centre back into the UK, SES Water is seeking passionate and customer-focused individuals to join our team as Customer Services Advisors.
£23,500 - £24,500 dependent upon experience
Are you ready to dive into a dynamic role where every day brings new challenges and opportunities?
The People Consultant will be highly proactive People Professional with a commitment to continuous improvement, professional development and an influence for best practice.
They will support organisational change and restructures with ease, enabling the organisation to implement change successfully.
They will confidently manage all aspect of employment relations including, but not limited to, disciplinary, grievance, capability, absence, performance, probation, whistle blowing.
Posted by Santander Consumer Finance • £27K/yr to £29K/yr
SCUK, one of the UK's Leading Motor Finance companies are pleased to share that we are currently looking for a Customer Relations Advisor to join our busy Customer Service team, based in Redhill, Surrey.
In this interesting role you will be responsible for investigating complaints that have been received via written correspondence or that have been escalated from other departments, and ensuring a suitable resolution is achieved for both the customer, and the business.
You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of evidence including call recordings.
Posted by Santander Consumer Finance • £42K/yr to £48K/yr
Reporting to the SCUK CRM Manager, the key purpose of this role is to support the delivery of an effective, fully integrated end-to-end customer retention strategy for SCUK, our Dealers and OEM partners.
This includes providing the data analysis and working on tactical initiatives to support improvements in customer retention.
Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the United Kingdom.
The Senior People Consultant will be highly proactive with a commitment to continuous improvement and a driver for change.
They will contribute to the design and ongoing transformation of the HR People Consultancy team and its offer to services.
This will include co-design of the packages of employment relation support to the organisation, ensuring a consistent and positive experience for all stakeholders.