They are looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
The role of Customer Service Coordinator is busy and varied role, focusing on handling requests from customers, meeting their expectations in a timely manner.
Kenneth Brian Associates are working with a company based in Redhill, who are seeking a Customer Service Coordinator to join their team.
Ensuring issues are resolved efficiently and satisfactorily.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
You'll be responsible for assisting customers who require extra help, addressing their inquiries promptly and efficiently.
As an Extra Care Specialist, you will play a vital role in maintaining our commitment to exceptional customer service.
This role involves collaborating with colleagues across the organization, delivering high-quality service through various channels, and identifying and supporting customers in financial hardship or needing priority services.
The continued relationships that we have with our customers during the build out of networks under the asset adoption process for both gas and electricity.
This success is achieved, in part, through operational excellence across a number of administrative functions (Customers).
ESPUG's drive to achieve Operational Excellence is dependent on three key areas:.
Working as part of our friendly and supportive Customer Services team, you will be handling inbound calls from residents, businesses and visitors resolving as many as possible at first point of contact.
About the role
Duties also include handling enquiries received via email and through our online forms, occasional face to face duties at our reception and other administrative tasks as required.
Ensuring issues are resolved efficiently and satisfactorily.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.