This role will manage the customer care team and you will be expected to lead by example, the role will be a mixture of 'managing' as well as 'getting your hands dirty' in the day to day role of customer care.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Manager, on a permanent basis.
Posted by Connect Recruitment Consultants Ltd. • £25K/yr to £27K/yr
Customer Care Specialist
To contribute to the delivery outstanding customer service to all customers through the provision and collation of timely and accurate information and the completion of all relevant transactions.
Through day to day transactions ensure compliance of all regulatory requirements and industry standards.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
This role will support the Customer Care Manager, you will oversee the team on a day to day basis, you will have a hands-on approach and the ability to lead by example.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Supervisor, on a permanent basis.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
As part of an ongoing project to bring our contact centre back into the UK, SES Water is seeking passionate and customer-focused individuals to join our team as Customer Services Advisors.
£23,500 - £24,500 dependent upon experience
Are you ready to dive into a dynamic role where every day brings new challenges and opportunities?