Overall Purpose of the Role: To own the Customer Journey for a defined geographical area working across our business channels to ensure the best possible experience for our customers.
Communicating internally important feedback from customers.
General
Due to increased business, an exciting opportunity has arisen to join one of our respected clients as a permanent Customer Service Advisor within their Customer Servicesdepartment in Hornchurch.
This role would suit a hardworking, driven, reliable candidate who is confident speaking on the phone as the majority of this role will be answering the phones and dealing with customer queries.
As a Customer Experience Specialist, you will be the voice of our client company, providing unparalleled support and assistance to our valued customers.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
Join our client dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Can you demonstrate outstanding customer service skills with a genuine desire to go above and beyond?
Do you want to work for a leading brand in the Yoga industry?
About the Company
This e-commerce yoga business is on a mission to support and encourage health and wellbeing through Yoga and mindful movement with their original, ground-breaking, and truly useful products.
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?