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The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us. About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that's listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn't considered or simply offering a basket - it's the little things that make a differenceGet to know our in-store offers and schemes and promote them - the more info we can give our customers the better.Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock roomsWork with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of What you'll need to have Full training is provided for this role, and we are looking for people who:Excel in a varied environment, working at paceCommunicate and listen effectivelyEnjoy working as part of a team, promoting a collaborative team dynamicKnow that the little things make the biggest difference for customer interactionsDesire to be a proud brand ambassador for Boots and help our customers find the best products for them It would be great if you also have Experience providing customer care and delivering great customer service but this is not essential. Our benefits Boots Retirement Savings PlanGenerous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care about changing things for the better. You'll join a company that is evolving and always looking to improve.We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.As the heart of everything we do at Boots, it's with you, we can change for the better.To find out more about life and careers at Boots, click here. What's next If your application is successful, you will be invited to attend an in-store interview within the next 14 days.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours.If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
About Boots We are the UK's leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK, our purpose is to help our customers look and feel better than they thought possible. For almost 170 years, we have used our expertise to help improve the health and wellbeing of local communities. Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance. What you can expect: As a Pharmacist with us, it goes without saying that you'll be providing excellent customer and patient care it's more than just dispensing medicine, it's listening to and inspiring others whilst giving them your expert advice and reassurance. Delivering the pharmacy strategy through providing expert care and adviceAccountable for legal and ethical decisions in the pharmacyBuilding pharmacy capability of store teamsConducting continual review through audit, observations and risk assessment to ensure customer and patient safety is paramountDelivering a range of professional pharmacy services What's in it for you? Pharmacists are at the heart of our business and have been since we opened our first pharmacy 170 years ago. We know how important it is to reward the great work they do. We have a range of benefits that go beyond salary and offer flexibility to suit individual needs. These include: Competitive base salaryMarket leading pension contributionsAnnual performance based bonus33 days including bank holidays with the option to buy moreBespoke location benefits that could include relocation support, location allowance, location honorarium (dependent on location)Enhanced maternity payBoots staff discountGPHC fees paidContribution towards RPS feesProfessional indemnity insurance with the option of selecting further free cover if you also work in Primary Care settings up to 3 days per week (subject to terms).Access to our benefits platform such as cycle to work, child care vouchers, additional holiday purchase, gym discount, dental insurance, life insurance, critical illness insurance to name a few! What's next for you? Click here to explore how your Pharmacy career can progress with us... Career Progression: You will be able to develop your career with a wide variety of opportunities. From continuing your professional development in clinical services, to becoming one of over 2,200 Macmillan Information Pharmacists, or progressing into store management, we'll give you all the training and support you need from our award winning L&D team. Variety: With the opportunity to work in the community, in local health centres, care services and hospitals, to busy retail stores and airports, you will be able to do what you love, in a store that you love. You'll be working in a fast paced, inspiring environment that allows you to deliver genuine care and build great relationships with your patients, customers, and your team. What you need: To be successful in this role you will have a professional, caring character and a true desire to help others feel good. In addition you will: Be registered with relevant pharmacy regulator (GPhC, PSNI, PSI)Demonstrate high levels of professional expertise and be widely respected by stakeholders, peers, patients, customers and external local professionalsHave a passion for community pharmacy and providing the best care for our customers.Have a love of working collaboratively with a team-centred approachHave excellent knowledge of pharmacy operations and provisions of national and local servicesRole model communication skills; you will hold excellent face to face interactions to effectively meet the varied needs of customers and patients in pharmacy We offer a number of flexible working options to suit our colleagues needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it. This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision. A busy City Centre Store that has a Care Home Unit and a DDS unit - this role would be relief for the Canterbury Conurbation covering all stores in this area