Posted by Hays Specialist Recruitment Limited • £26K/yr to £29K/yr
Your new role As Customer Care Team Leader, you'll support the Regional Manager and lead the Customer Care team, ensuring smooth coordination with Sales and efficient service delivery.
Your new company
A respected, family-run business with over 100 years' experience supplying products to specialist industries.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Signature Recruitment is thrilled to partner with a renowned skincare and beauty brand in the search for a permanent Customer Service Advisor.
Based in North Bristol, this hybrid role (3 days in-office, 2 days remote) offers a dynamic and supportive team environment where your passion for customer service and beauty can truly shine.
This is a fantastic opportunity to join a company celebrated not only for its award-winning products but also for its exceptional customer service and commitment to sustainability.
Whether helping customers planning for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
You'll be joining a people and technology-driven business, handling calls to and from customers about their life assurance, savings, investments, or pension plans.