You will support the Customer Service Supervisor to ensure that our customers needs are exceeded at all times.
You could find yourself dealing with customers on reception, settling invoices in our pay points, providing fast efficient service on our checkouts or may be working with other members of the store team in other departments.
The goal is to ensure a high level of customer satisfaction.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
We are seeking a dedicated Customer Support Advisor to join our clients Sales Support Team within the Customer Support Department.
The goal is to ensure a high level of customer satisfaction.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
We are seeking a dedicated Customer Service Agent to join our clients Sales Support Team within the Customer Support Department.
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
Job Description
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Posted by First Recruitment Services • £26K/yr to £28K/yr
A Customer service team member will be working with purchasing maintaining accurate and up-to-date purchase order and warranty records.
You will be a crucial link between customers and suppliers, ensuring that customers are informed about their delivery statuses and pro actively following up with suppliers for any necessary details.
As a Customer Service Administrator joining a well-established distribution company based in Crawley, you are expected to provide administrative support.