We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
To manage and develop the Regional & Hospitality sector to achieve targeted sales growth whilst ensuring that the highest level of customer service and support are always provided, in line with the Sales Desk Quality Manual.
As a Customer Care Manager (CCM) you will be responsible for managing the long-term relationship between our business and our customers as they proceed through their mortgage and protection applications.
We will look to you to proactively manage a pipeline of applications, providing updates and an excellent customer experience every step of the way.
General
This is a great opportunity to join a fast growing, ambitious company and contribute to our long-term success.
Successful candidates will be responsible for the delivery of an exceptional concierge service to our client's customers and will be responsible for providing day-to-day sales, operational, and administrative support to the sales team and customers, playing an integral part in the overall performance and achievement of our client's targets.
They're now looking for customer focused travel industry professionals to join their growing team as a Customer Experience Concierge.
Our client is the ultimate tailor-made holiday company, offering luxury, bespoke travel itineraries using their unique blend of first-hand destination expertise, services, and superb relationships with their carefully selected travel partners.
Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, are seeking Customer Support Executives to support the growth of their business.
Your responsibilities will include validating invoices, addressing queries, facilitating contract transfers, and promptly handling complaints to ensure a smooth end-to-end customer experience.
As a Customer Operations Executive, you'll contribute to the support of a portfolio of B2B clients in the Energy and Water sectors.
CCR are supporting a leading market UK Brand who are looking to recruit an experienced Director of Customer Contact who will be reporting at strategic board level.
Package £150,000 neg (inclusive of Salary and Bonus)
Remote - But will require visits to various sites across the UK.