There is some flexibility with the training week- We need at least 2 days on-site during that week so we can get you set up with the IT equipment, the remaining 3 days could be trainedremotely, although we do prefer to do this in person, where possible.
We are looking for someone who loves working with customers, who enjoys working in a fast-paced team and who pride themselves on doing the best they can for each customer.
The Customer Excellence Team are committed to the delivery of exceptional customer service.
A well-established financial services Business with Platinum Investors in People accreditation are looking for a Specialist Support Officer to join their team.
This will involve dealing with both verbal and written communication on all aspects relating to collections and recoveries activities on their accounts but also managing requests from up to date customers defined as sensitive or vulnerable.
Description
Would you like to be part of a values driven, award-winning business committed to employees wellbeing and passionate about creating a flexible and inclusive environment?