A fast paced, global software business leaders are looking for a talented Customer Care Specialist in Manchester.
You will be providing a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale, or customer service.
Posted by Right Now Recruitment • £35K/yr to £37K/yr
Do you have a passion for service excellence and dealing with the end user?
Right Now Group have partnered up with our client who are a large Freight Forwarder to support them in finding an exceptional Customer Service Specialist to join their luxury retail handling team.
Are you ready to embark on a thrilling journey with a leading freight forwarder?
We are recruiting for an exciting role with our client based in Norwich who are looking to recruit a Customer Care Coordinator.
In the role you will be responsible for coordinating remediation works in customers' homes, involving the identification of an issue, scheduling of works and communications with the customers, contractors and wider Customer Care team.
Duties
Professionally handle incoming communications from customers through a variety of channels (phone, email, customer portal etc).
We are seeking an outstanding Customer Care Representative to support our client's team based in Warrington.
This is a fast-paced role critical to the UK Service Team's success, it requires excellence in customer care, strong relationship building, accuracy, attention to detail and the ability to prioritise workload.
Working to KPI's and service budgets, the role will be supporting the requirements of internal and external customers, processing and maintaining accurate maintenance records onto the ERP system, whilst providing administrative support to the UK Fleet of Engineers, including planning & dispatching engineers to jobs where required.