Posted by Parkside Office Professional • £17.12/hr
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Salt is excited to collaborate with a UK Retailer as they seek to hire a CRM Manager to join their team on an ASAP starting, 9 Month minimum contract role where you will effectively strategise and implement direct-to-customer marketing campaigns to enhance lifetime value, loyalty, and spend using their cutting-edge automated marketing systems.
This will be a hybrid role working from their South West England HQ.
You will choose the most effective channels and messages, employing a test-and-learn approach and your day-to-day duties will include drafting creative briefs, executing campaigns, analysing results, and presenting insights to the team and broader business, along with recommendations for continuous improvement.
A hybrid opportunity has arisen for a Complaints Handler to join a well-known automotive company based in Bracknell on a 3 month fixed term contract with possibility of going permanent.
This role features hybrid working and flexible hours.
This is a great opportunity to join a well-established and very supportive company.