The Registered Manager is responsible for providing high-quality home care services to support clients, ensuring they receive the best quality of life.
The Registered Manager is directly accountable to the franchisee and the care regulator
Duties
Ensuring the safe delivery of the service in line with legislative requirements and company policy and procedures.
My client is looking to expand their Account Management team, you will be working closely with 2 Customer Service Account Managers and 2 Sales Administrators, all reporting directly to the Head of Account Management.
As our Client Services Manager you will understand your clients and their needs, inside out.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
Our client, a thriving garden Centre, is seeking a Outdoor Plant Department Manager to take part in and assist with the organisation of activity geared towards increasing the success of the Centre and to achieve the Centre's established goals and objectives.
Deliver excellent customer sales and service.
Develop, motivate, and lead the team as well as monitoring their performance and ongoing training.