Registered Manager
The Registered Manager is responsible for providing high-quality home care services to support clients, ensuring they receive the best quality of life. The Registered Manager is directly accountable to the franchisee and the care regulator
Duties:
- Ensuring the safe delivery of the service in line with legislative requirements and company policy and procedures.
- Undertaking training and development to keep up to date with the law, best practice, and changes in company policy and apply this knowledge to the day-to-day management and delivery of care.
- Understanding and monitoring health and safety in the workplace and the field and acting as a lead for infection prevention and control.
- Maintaining full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the business.
- Implementing quality management and improvement systems, effectively managing complaints and incidents, and carrying out investigations relating to the quality of the service and using findings to make improvements.