Liaise closely with customers to ensure best in class customer service.
General
In this role you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
Reed in Colchester are delighted to be supporting our local client seeking a dedicated and enthusiastic Customer Service Executive to join their team on a Temporary to Permanent basis.
You will be handling customer purchase order requests, tracking shipments and billing-related inquiries.
Your primary responsibility will be customer support and satisfaction as the point of contact for all product, delivery, projects, and billing questions across various customers.
Outstanding customer service skills along with strong attention to detail are an absolute must for this role.
Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do.
We are seeking an organised System Administrator to join our vibrant and dedicated team.
In the position of Deputy Manager, you will play a pivotal role in overseeing operations within the home, ensuring the provision of top-tier care while supporting the Home Manager.
Company Overview
A family-owned care home group, ranked among the top 20 in the UK, is currently seeking a Deputy Manager to join their team.
Renowned for its commitment to employee wellbeing and dedication to delivering high-quality care, the company boasts a sector-leading Glassdoor rating and holds recognition as a Real Living Wage employer.
This is a fantastic opportunity to be part of an efficient and consistently reliable Customer Services Team delivering the very best service to its customers, you would play a key role ensuring customers are proactively engaged with on a continual basis, including inbound and outbound activity, to promote longevity in relationship and profitability.
A successful and well-established family run business supplying educational supplies to schools and colleges across the Southeast is currently looking to recruit a Customer Success Executive.
This is a permanent full-time role based from newly renovated offices in Colchester, salary £27,500 plus quarterly bonus.