Customer Services Administrator
Colchester
Up to £28,000
My client a leading company within their industry sector are seeking a Customer Services Administrator to join their team on a permanent basis.
Reporting to the Customer Services Supervisor you will be responsible in assisting the smooth running and administrative function of this busy office.
The successful candidate must have a strong background in Customer Services and have an excellent telephone matter alongside a keen eye for detail.
This role is offered on a hybrid basis following successful completion of probation.
Due to the location of my client, candidates will ideally hold a full UK driving license and have access to their own vehicle.
Responsibilities;
- Client order / returns processing
- Order/Delivery Coordination
- Ensuring all client accounts, invoicing, sales inputs, and pricing are correct
- Managing invoice queries
- Daily account management
You must be / have;
- Process driven
- Strong problem-solving ability
- Excellent verbal communication skills
- Professional and friendly demeanour
- Previous administrative experience
- Strong organisational Skills
- Excellent MS Office skills
- Experience working with CRM's
- Previous experience within an Account Management role would be advantageous.