The Consultant will be responsible for developing a comprehensive customer communications approach targeting millions of customers for client.
Our leading Financial Services client is looking for highly skilled Project Manager to join their team for a 6 months initial contract.
The goal is to enhance customer engagement, improve satisfaction, and ensure effective, consistent, and compliant communication across all channels via supporting the PDP process within P&S and coordinating the implementation across Open, Heritage and Policyholder Asset Management teams supporting the implementation of the clients private markets SAA.
Customer Experience Manager / Customer Proposition Manager / Head of Customer Experience / Head of Propositions / Propositions Leads / Digital Proposition Lead
You will be working with the Head of Customer Experience & Proposition who has recently joined the company and wants to move at pace to reshape and refine their customer propositions across the business.
Join us as a Customer Experience Proposition Development Lead within the Customer team and you'll be a big part of this.
The Travel Customer Engagement Representatives are responsible for assisting clients with new reservations and dealing with any customer services queries processing refunds, handling disruptions, and communicating important information to passengers.
Our client, a leading airline is now recruiting for fully remote basedTravel Customer Engagement Representatives to join their team due to business growth and expansion.
Through all communication channels, including telephone, email, WhatsApp, and social media
Posted by Dimensions Specialist Recruitment Ltd • £35K/yr to £42K/yr
Providing office based front line servicing and support to their platform clients.
Based in the heart of the City with a modern relaxed but professional environment and due to ongoing developments, they are now seeking a Financial Services Platform Services Manager to join them on an initial 12-month fixed term contract where you will be responsible for:
We are privileged to be working within a highly respected Investment Management organisation who proud themselves in focussing on client/customer relationships with the ethos being to help individuals with investment and financial planning, and provide technology to make things simple and clear.
Posted by Dimensions Specialist Recruitment Ltd • £35K/yr to £42K/yr
Providing office based front line servicing and support to their platform clients.
Based in the heart of the City with a modern relaxed but professional environment and due to ongoing developments, they are now seeking a Financial Services Platform Services Manager to join them on an initial 12-month fixed term contract where you will be responsible for:
We are privileged to be working within a highly respected Investment Management organisation who proud themselves in focussing on client/customer relationships with the ethos being to help individuals with investment and financial planning, and provide technology to make things simple and clear.
The position offers opportunities to build on existing skills while developing new ones, working closely with colleagues across departments to ensure exceptional customer service.
The role involves providing a full range of administrative support to our Complaints and Customer Experience team, with a focus on delivering excellent customer care and assistance to enhance resident satisfaction at Octavia Housing.
It also includes building productive relationships with residents and external agencies, and providing administrative support to the complaints team by helping to improve the quality of responses and ensuring all complaints and correspondence are accurately recorded in our systems.