Posted by Antony James Recruitment Ltd • £22K/yr to £26K/yr
My client, a thriving jewellers in Hatton Garden, is looking to recruit a Customer Care Advisor to help support the team.
You will be responsible for all aspects of the customer journey, ensuring that every touchpoint receives the same level of care and attention.
Supporting both online and in-store customers, you act as the voice of the customer, ensuring a seamless and exceptional experience for every client, every time.
The Care Manager will lead an effective and motivated team that provides excellent person-centred care.
The Care Manager will manage the residential care worker team within the home through reflective practice, regular supervision and performance reviews so that all care staff are fully supported to be effective in their jobs.
Job scope
Our client is actively looking for a Care Manager at their Outstanding rated registered home.
The Customer Service Team Manager will work closely in conjunction with the Head of Customer Savings Operations and with Customer Service Officers to oversee the day-to-day running and training of the Savings Operations Team.
Focused on delivering exceptional customer service and taking ownership to deliver the teams KPIs and KRIs along with effectively resolving escalated complaints.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Monday to Friday
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
This exciting new role is for a full-time Sales & Customer Care Co-ordinator to work across our clients' Sales and Customer Care Teams, based in Central London but with time spent visiting live sites.
The role is to support both teams in providing a high-quality customer-orientated sales and customer care service for a 12-month fixed term contract.
Sales & Customer Care Co-ordinator - Who is our client
They are a property developer who is focused on getting the average London citizen onto the property ladder.
This is lovely, straight forward customer care role with a high admin content and fluent GERMAN .
You will be taking 1-15 inbound calls per day from customers and the rest of the time will sort out general admin issues around claim.
The client will consider graduates on PSW ( 2 year) visas who just want to work in the UK for a short well paid " internship" stint in order to get that all-important international experience om a global business .