As a Customer Care Manager (CCM) you will be responsible for managing the long-term relationship between our business and our customers as they proceed through their mortgage and protection applications.
We will look to you to proactively manage a pipeline of applications, providing updates and an excellent customer experience every step of the way.
General
This is a great opportunity to join a fast growing, ambitious company and contribute to our long-term success.
We have an exciting new role for a Customer Relations Manager based at Field Lodge care home in St Ives.
As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care.
Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom.
As our clients Customer Services Manager, your role is responsible for the development and delivery of a Customer Service Strategy that puts the customer at the heart of their payroll solution business.
Representing Customer Service across the business, to drive customer centricity, innovation and continuous improvement.
Please note we are looking for a candidate that has worked in the PAYE Umbrella sector.
As the Customer Service Manager, you will be responsible for ensuring excellent customer service, resolving issues, and optimising customer satisfaction.
We are seeking an experienced Customer Service Manager to lead and enhance our client's customer support team.
You will also oversee a team of customer service representatives and drive performance improvements.