In this role, you will be supporting clients throughout the process from initial customer onboarding to certification.
This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.
You will be able to consistently follow procedures to ensure that each stage of the client's interaction is documented and that they continued to be moved through the process as smoothly and as efficiently as possible.
The Customer Service Apprenticeship is a minimum of 12months programme, which will combine work and education, allowing you to gain a formal qualification, as well as hands-on experience in the Contact Centre.
Are you looking to kickstart your career in an award-winning organisation?
Have you just left education, or looking for a change of career?
Are you a Customer Service Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with good knowledge of MS Office, including Excel and PowerPoint for reporting and presentations?
"Exciting Career Opportunity: Customer Service Supervisor position in Cobalt Business Park, UK!"
We have a great opportunity for you to join our dynamic team in Cobalt Business Park!
Manage customer queries, concerns, and customer expectations in accordance with the company's guidelines and client service level agreements.
Nigel Wright are supporting a fast moving and growing business, located just outside of Newcastle upon Tyne, with their search for a Customer Service Representative.
Duties
The role will be to provide phone and email support for customer queries for live campaigns, following the guidelines issued to ensure all queries are dealt with quickly, professionally, and efficiently.