Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
We have a new opportunity available for a Customer Care Advisor to join the team based in Chorley.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary (depending on level of experience) and great benefits!
About us
Hedges Direct Ltd are online hedging specialists, with decades of industry experience and a culture firmly focused on quality and service.
Posted by Service Care Solutions - Social Work • £12.68/hr
Job role/responsibilities
To manage the day-to-day service and repair portal and provide administrative support to the Estates and Facilities Management Department.
General
Service Care Solutions are looking for a Support Administrator to work within the Lancashire Constabulary on a 12-month contract.
Provide an efficient and cost-effective reactive maintenance service by interpreting maintenance requests, allocating contractors within technical and financial parameters, updating records, and ensuring completion.
Posted by Square Peg Associates Ltd • £23K/yr to £24K/yr
We are looking for experienced individuals who are confident liaising and working with business customers, stakeholders and external contacts via telephone and email correspondence.
£23,000 - £24,000 (plus bonus up to 10% pa)
This opportunity offers hybrid working with 2 days from home once fully trained.
The ideal candidate will have a passion for customer service, excellent leadership skills, and a proven track record of managing a successful customer service department.
We are seeking a highly motivated and experienced Customer Service Manager or Senior Team Leader to join our amazing client on a 12-month fixed term contract to lead the customer service team.
There will be plenty of process improvements and efficiencies required, enhance the level of customer service they provide as standard make it outstanding, performance management of the team and developing individuals.