Posted by EllisKnight International Recruitment • £16K/yr
Role Overview
As a Customer Service Assistant, you will play a crucial role in helping us prepare our properties for student arrivals.
About Us
As we approach the start of the academic year, we're looking for a Customer Service Assistant to join our team and ensure our properties are ready to welcome new students.
CRM Students is one of the UK's leading providers of student accommodation, committed to offering a high standard of living for students across the country.
Sales Administrator / Administration Assistant with previous administrative experience, proficiency in Microsoft Office and strong attention to detail is required for a well-established and leading print solution and telecoms provider based in Hertford, Hertfordshire.
Working as the Sales Administrator / Administration Assistant you'll join an innovative team where you'll be the backbone of the sales team, handling everything from contract management and report generation to customer complaint resolution.
We have a fantastic new job opportunity for a Sales Administrator / Administration Assistant with previous administrative experience, proficiency in Microsoft Office and strong attention to detail.
The Certification Administrator position sits within the hub of this organisation.
The main responsibility will be to process a high volume of orders through the system, to ensure learners are registered and receive their qualification certificates.
This role will suit you if you're methodical, have excellent attention to detail, and enjoy process-driven tasks.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
AT Management (ATM) is an established contact centre which provides Customer Service/Sales solutions for major companies across the UK.
2 weeks training provided via Teams
Are you passionate about providing exceptional customer service
Do you possess a passion for the entertainment industry and want to share that knowledge with our customers to ensure they have the best experience possible?
Do you like to unpick complex queries and translate this using customer friendly language?
Are you passionate about providing exceptional customer service to customers, both internally and externally and putting them at the heart of everything you do?
Do you have a keen eye for detail and enjoy a varied workload?