We are recruiting for a fantastic opportunity to join a brilliant small business as a Customer Care Administrator where you will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries.
Are you an experienced Customer Service Coordinator who can manage operational aspects in collaboration with the Customer Service Manager and various teams.
This role requires someone who can effectively communicate and coordinate internally and externally to maintain high service levels and manage customer interactions professionally.
The ideal candidate will be a central figure in ensuring customer satisfaction, adept at problem-solving, and possess a customer-centric approach.
Reed Oxford are delighted to be partnering with a client specialising in providing installation and maintenance of mechanical and electrical services, who are are currently seeking an Customer Care Administrator to join their team.
A brief overview of responsibilities include
Provide customer support, investigating and resolving issues first time wherever possible.
Answering calls in a professional and courteous manner with the aim of always delivering excellent customer service.
The Office Administrator / Customer Service will be a detail oriented Office Administrator with a strong focus on customer care and will oversee office operations and support the seamless flow of work.
This role is a varied role encompassing both general office duties and customer care responsibilities.
An Aldershot based electronic repair firm and looking for an Office Administrator / Customer Service person to join the team.
The Customer Administrator will provide essential support within the Customer Service Department, ensuring the smooth running of customer-focused operations.
Our client is a reputable company within the retail industry and based in Worthing.
They are known for their commitment to excellence and their focus on delivering high-quality services to all clients.
Our client is a well established manufacturing company in Alcester and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team.
Answer inbound calls to the business and direct them accordingly
You will be assisting customers by providing product, sales and service information as well as resolving problems.
I'm currently recruiting for a Client Services Administrator to join a well-established client in BS1 on a full-time, hybrid, temporary basis (with the possibility for extension).
The hours are 9am-5pm, with flexibility.
The role is to start in the next couple of weeks, with an hourly rate of £13.22.