As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Day to Day
Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?
My client, a busy Housing Contractor, have an opportunity for a Customer Care Coordinator who has experience of working in the housing market.
You will be responsible for delivering the administration process of post-sales completion of defects and release of retentions.
A leading housing contractor providing housing solutions UK wide building quality homes for a wide range of home buyers from first time buyers to family homes.
Great for an individual who thrives within a fast paced, performance driven environment.
You'll have the scope to learn in an open and friendly atmosphere within a company that values employees, with a strong focus on continuous improvement and personal development.
With an exposure to internal and external stakeholders, you will be part of a talented, diverse team where your voice and ideas will be heard, and you can really make a difference.
As a Temporary Customer Service Advisor you will be responsible for handling inbound calls from a UK customer base, handling customer queries and updating information on CRM systems.
They are looking for a Temporary Customer Service Advisor to join their Salford team on a temporary basis!
An opportunity has arisen for a customer driven individual to join the growing team of an international business supporting their global client base as a Customer Service Specialist.
The company pride themselves on delivering excellence on all platforms to manage their customers' expectations.
The successful candidate will be the first point of contact for all requests, and responsible for maintaining budgets, repairs and assets so accuracy is key.
Our client are a well established Financial Services business based in Manchester, they are currently going through a period of growth and are looking for Customer Service Advisors to join their team.
You will be working within the customer service team, speaking to existing customers assisting with general queries.
An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester.
We are seeking a dedicated customer service advisor to join our busy repairs and maintenance team on a 2-month contract basis.
As a vital member of our team, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met promptly and efficiently.
Responsibilities
Act as the first point of contact for clients, handling inquiries and requests with professionalism and empathy.