Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Posted by Caresoft Global Ltd • £23.13/hr to £28.03/hr
Our client's is a new global business and is committed to commercial customer productivity.
Employment Type: Contract (12 Months)
Our client delivers a work-ready suite of vehicles, products, and services for virtually every vocation, backed by technology, and engineered for uptime.
My global pharmaceutical client, based in Buckinghamshire, are looking for a Spanish Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
Details of the role are as below:
Purpose
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
The Travel Customer Engagement Representatives are responsible for assisting clients with new reservations and dealing with any customer services queries processing refunds, handling disruptions, and communicating important information to passengers.
Our client, a leading airline is now recruiting for fully remote basedTravel Customer Engagement Representatives to join their team due to business growth and expansion.
Through all communication channels, including telephone, email, WhatsApp, and social media