Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.
Reporting to and taking day-to-day direction from the customer service team leader, this varied Customer Service Representative role involves managing customer support tasks and assisting the sales team to achieve quality objectives and business goals, including tracking and achieving the sales plan.
Turn your customer service experience into a career with the West Group - join us as a Customer Service Representative today!
If you're a proactive team player looking for a role that challenges you to showcase your customer service experience with varied tasks, we want to hear from you!
Posted by Venus Recruitment Ltd • £24K/yr to £27K/yr
Are you detail-oriented with a passion for providing exceptional customer service?
We're looking for a dedicated Customer Service Representative to join the team!
In this role, you'll be a vital part of the Customer Service Team, ensuring that customer orders are accurately entered, processed, and delivered on time, while handling customer inquiries efficiently from start to finish.
Posted by Hays Specialist Recruitment Limited • £28K/yr
Your New Company
This is an amazing opportunity to join a company which continuously invests in its people, products, customers and technology.
You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector.
Specialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services.
Answering all customer enquiries that may include but are not limited to orders, pricing, and delivery updates.
Responsibilities
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Are you passionate about delivering exceptional customer experiences?
We're looking for a dedicated Customer Service Executive to join the dynamic team.
In this role, you'll be the friendly voice their customers rely on for support, helping them with everything from inquiries to returns, and ensuring that every interaction is smooth and professional.
Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
General
Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.
Are you a confident and proven Sales Consultant keen to work in an energetic B2C environment?
CCP are thrilled to be partnering with an award winning insurance company with the appointment of several Sales Consultants to enhance their experienced life insurance sales team.
Due to continued business success and growth plans, this exciting brand are looking to increase multiple sites across the country, including their dynamic office in Southampton.
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Locations: South London, Aldershot, Reading, Milton Keynes, Oxford and Horley
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?