Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.
Resolve customer issues and complaints in a timely manner.
General
Pure are pleased to be supporting a private distribution company based in Chelmsford to recruit for a experienced Customer Service Advisor.
The ideal candidate will be responding to customer enquiries as the first point of contact from a variety of channels including telephone, email, web and internal systems.
Provide first and second-line support for IT inquiries and technical issues.
General
Troubleshoot, triage, and resolve complex system problems.
We're searching for a Customer Service focussed Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business.
Join our client's dynamic and successful team as a Customer Service Coordinator!
Our client, a professional and thriving business located in Brentwood, is seeking a passionate and dedicated Customer Service Coordinator to become an integral part of their team.
The primary purpose of the role is to manage a team of between 10 - 15 telephony agents to deliver service excellence for both our client and its customers.
Up to £32,000 plus uncapped commission and excellent benefit package
You will be responsible for supporting customers with any questions or queries via a variety of avenues - telephone, livechat and email.
Processing orders with a high level of accuracy.
General
I am working with a growing retailer who are expanding their team and searching for an experienced Customer Service Executive to join their friendly team.