We're searching for a Customer Service focussed Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business.
Your Role:
Provide first and second-line support for IT inquiries and technical issues.
Troubleshoot, triage, and resolve complex system problems.
Collaborate with cross-functional teams to improve customer service and address systemic issues.
We Need:
- 2+ years in customer service or technical support
- Strong technical skills, excellent communication, and a customer-first mindset.
- Experience with CRM and ticketing platforms.
This is an organisation who invest heavily in their staff, it's an opportunity to progress and grow within a market leading company.
To discuss in detail, please get in touch ASAP