Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.
Posted by Harnham - Data & Analytics Recruitment • £45K/yr to £55K/yr
A leading fashion retailer is rapidly expanding both its domestic & international presence and is seeking a Customer Analyst to join their fast-growing & cross-functional data & analytics function
As the Customer Analyst, you will use your SQL experience to work on a range of projects within the customer analytics space.
Posted by Katie Bard (Angela Mortimer Plc) • £24K/yr to £25K/yr
A progressive tech business based in Birmingham is seeking a talented Customer Support Analyst to act as the first point of contact for clients and get stuck into any compliance administration.
The role will be heavily client focussed with both internal and external customers seeking process improvement.
As an innovative and reputable business, this opportunity would suit an enthusiastic and personable individual with a desire to achieve.
Posted by Harnham - Data & Analytics Recruitment • £40K/yr to £45K/yr
This is a great opportunity to work with a leading renowned British retailer hiring for a Loyalty Analyst to take the lead on a variety of customer analytics projects!
A customer facing FMCG company are looking to add to their head office team with a talented Analyst to enhance the information processes between multiple departments.
Your responsibilities will include
Manage the various price files within SAP and customer procurement platforms.
Uploading transactional data to various online procurement platforms.
Deliver comprehensive customer base analysis and insights.
General
In this role, you will be responsible for conducting deep-dive analysis (and reporting when needed) on the customer base, as well as understanding the commercial drivers influencing the client's customer base.
Our client, a leading telecommunications company, is seeking an experienced Analytics Professional to join their Marketing Base Management and Data team.