Posted by Kenneth Brian Associates Limited • £24K/yr to £25K/yr
Kenneth Brian Associates are working with a well known organisation based in Sutton, who are looking for Contact Centre Agents to join their buzzy team!
You will have to diagnose problems and handle complaints whilst handling high volumes of calls.
This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
A highly successful and growing business within the entertainment sector is looking for an experienced Customer Service Administrator who is looking for a career and not just a job.
Answering emails/phone calls from customers and solving issues.
Follow the complaints procedure and logging all correspondence.
General
A highly successful and growing business within the entertainment sector is looking for an experienced Customer Service Administrator who is looking for a career and not just a job.